Louis Dwan

Professional Experience

Business Systems Analyst / Project Manager

GitLab (Jan 2025 - Present)
NetSuite Salesforce Zuora Payments Localisation Multi-Book

Driving finance systems delivery across global entities with a focus on NetSuite, Salesforce, Zuora, payments automation, localisation, and compliant reporting.

  • Finance systems implementation specialist delivering global initiatives across GitLab’s enterprise application landscape, including NetSuite, Salesforce, and Zuora.
  • Led delivery of Nolan Electronic Payments to streamline AP payment processing, strengthen controls, and reduce manual payment effort.
  • Implemented Israel localisation requirements in NetSuite to support statutory and tax compliance, local reporting, and operational readiness.
  • Designed and rolled out Adjustment-Only Books to enable statutory and management reporting adjustments without impacting primary books.
  • Partnered across billing, CRM, and finance workflows to support scalable integrations and process alignment between Salesforce, Zuora, and downstream finance systems.
  • Owned end-to-end project delivery: requirements, solution design, stakeholder alignment, UAT, cutover planning, and post-go-live stabilisation.

Finance Business Systems Analyst

Lime (Nov 2021 - Nov 2024)
NetSuite Supply Chain Coupa P2P

Delivered NetSuite and P2P improvements to support scale across US & EMEA, strengthening procurement controls and operational reporting.

  • Led the delivery of Supply Chain Module in NetSuite across US & EMEA
  • Managed Procure-to-Pay integration between Coupa & NetSuite
  • Developed automation solutions to improve efficiency

Financial Systems Analyst

Elavon (June 2020 - Nov 2021)
Oracle Financials Controls Reporting

Supported Oracle Financials and finance reporting in a regulated payments environment, improving controls and reporting visibility.

  • Provided end-user support across Oracle Financials modules
  • Implemented financial process improvements and internal controls
  • Developed Tableau dashboards for finance reporting

Associate Consultant

Oracle Financial Services (Jan 2018 - June 2020)
Payments Change Mgmt Post-Go-Live

Supported payments transformation programmes with change management, automation, and post-deployment stability checks.

  • Change Manager for payment system transformations
  • Experience with automation and reporting solutions
  • Conducted post-deployment system checks